bajl's Privacy Policy
This policy clearly explains how your personal information is collected, used, and protected on the bajl platform.
Introduction and Overview
This Privacy Policy ("Policy") applies between the organization operating the bajl platform ("bajl", "we", "us") and each member who uses the bajl.cam website ("you", "user"). By using bajl's services, you agree to the terms of this Policy.
Purpose of This Policy
bajl is a safe and reliable online betting and casino platform for players in Bangladesh. We believe that protecting user information is a fundamental right. The purpose of this policy is to provide you with full transparency about how we collect and manage your data, so you can make informed decisions.
This policy applies to the bajl.cam website, the mobile interface, and all connected services. If this policy changes at any time, we will publish an update on the website and, where applicable, send a notification to your registered email address.
What Information We Collect
bajl collects various types of information necessary to operate and improve our services. A detailed description of the information collected is provided below.
Identity Information
During account registration and verification, we collect the following information:
- Full name
- Date of birth (for age verification)
- Email address
- National ID card or passport number (for KYC verification)
- Address
Financial Information
Information required to process deposits and withdrawals:
- bKash / Nagad / Rocket account number (partial)
- Bank account details (where applicable)
- Transaction history
- Deposit and withdrawal amounts
bajl never collects full card numbers or PINs.
Technical Information
Information collected automatically to ensure service quality:
- IP address
- Browser type and version
- Device type and operating system
- Cookie and session data
- Page visit and click history
Gaming Activity Information
For implementing responsible gaming policies and protecting accounts:
- Betting and winnings history
- Duration and number of gaming sessions
- Preferred games and betting markets
- Bonus usage history
Purpose of Data Use
bajl uses collected information only for lawful and specified purposes. A detailed description of each purpose is provided below:
| Purpose of Use | Legal Basis | Applicable Data Type |
|---|---|---|
| Account registration and identity verification (KYC) | Contractual obligation | Identity information, financial information |
| Processing deposits and withdrawals | Contractual obligation | Financial information |
| Fraud prevention and security assurance | Legitimate interest | Technical information, transaction history |
| Providing customer support | Contractual obligation | Identity information, communication records |
| Responsible gaming monitoring | Legitimate interest and legal obligation | Gaming activity information |
| Service improvement and analytics | Legitimate interest | Technical information, gaming activity |
| Lawful marketing communications (subject to consent) | Consent | Identity information, gaming preferences |
What We Do Not Do
bajl never sells your personal information to third parties. We do not use your information for unrelated advertising, and we do not send any marketing communications without your permission.
Data Sharing and Disclosure
bajl may share information with specific parties in limited circumstances and under strict conditions. These circumstances are described in detail below:
Payment Providers
Payment services such as bKash, Nagad, Rocket, and bank transfers receive the financial information necessary to complete transactions. These organizations are governed by their own privacy policies and comply with data protection laws.
Legal Authorities
bajl may be required to disclose information in response to applicable law, court orders, or legitimate requests from law enforcement agencies. In such cases, bajl provides only the minimum information necessary.
Technology Partners
Technology providers required to operate the service (such as cybersecurity and server services) may access limited data under data processing agreements and may not use that data for their own purposes.
International Data Transfers
In some cases, your information may be stored or processed on servers outside Bangladesh. In such cases, bajl ensures that adequate data protection measures are in place in the destination country and that the transfer process is secured by SSL encryption.
Data Protection Measures
bajl uses industry-standard security technology to protect your personal and financial information. Our security framework consists of the following layers:
SSL Encryption
All data transmissions are protected by 256-bit SSL encryption.
Firewall Protection
Advanced firewalls and intrusion detection systems are active at all times.
Two-Factor Authentication
OTP verification is available as an additional security layer for account login.
Auditing and Monitoring
Regular security audits are conducted to detect suspicious activity.
Steps in the Event of a Data Breach
If a security breach is detected, bajl will promptly notify affected users by email, providing details about the nature of the incident, potential risks, and the steps we have taken. However, data transmission over the internet cannot guarantee complete security — users are also advised to remain vigilant.
Cookies and Tracking Technologies
bajl uses cookies and similar technologies to operate the website properly. A description of the types of cookies we use is provided below:
Essential Cookies
These cookies are essential for the basic functionality of the website. They are used to maintain login sessions, save language preferences, and complete security verification. Disabling them will prevent the website from functioning properly.
Analytics Cookies
Analytics cookies are used to collect information about which pages are visited most, how long users spend on a page, and which features are used most. The data from these cookies is fully anonymized and is used only to improve service quality.
Preference Cookies
These cookies are used to remember your preferred language, display settings, and other personalization preferences. They make your experience easier and more personal on each visit.
Cookie Controls
Most browsers provide options to control cookies. You can delete cookies or stop accepting new ones from your browser settings. Please note that disabling essential cookies may cause issues when using bajl's services.
Your Rights
As a bajl user, you have certain important rights over your personal information. To exercise these rights, contact us at [email protected].
Right to Access
You may request to know what information bajl holds about you. We will provide a full report within 30 business days.
Right to Rectification
If any of your information is incorrect, you may request a correction. Some information can be updated directly from your account settings.
Right to Erasure
In certain circumstances, you may request that your information be deleted. However, some information may be required to be retained for legal or contractual reasons.
Right to Restrict Processing
In certain circumstances, you may request that the processing of your information be restricted, particularly while the accuracy of the data is being verified.
Right to Data Portability
You may request to receive the information you have provided in a structured, machine-readable format.
Right to Object
You may object at any time to the processing of your information based on consent, and you may opt out of marketing communications.
Data Retention Period
bajl retains your information only for as long as necessary. The retention periods for different types of information are listed below:
General Retention Policy
- Active account information: For the full duration that the account remains active.
- Financial transaction records: At least 5 years after account closure, for legal and regulatory reasons.
- KYC verification documents: At least 5 years after account closure.
- Customer service communications: Up to 3 years after the issue is resolved.
- Technical log data: Up to 12 months.
- Marketing preferences: Marketing stopped immediately upon opt-out, record retained for 3 years.
Once the designated period has passed, bajl securely deletes or anonymizes the data.
Protection of Minors
21+ Age Policy
bajl strictly prohibits anyone under the age of 21 from registering or using its services. We verify age at the time of registration, and if there is any suspicion about an account, additional verification documents will be requested.
bajl does not knowingly collect any personal information from minors. If a parent or guardian believes their child has registered on bajl, please contact [email protected] immediately — we will promptly close the account and delete any collected data.
For users aged 21 and above only.
Policy Changes & Contact
Policy Update Process
bajl reserves the right to update this privacy policy at any time. For significant changes, we will:
- Post a prominent notice on the website
- Send a notification to the registered email address
- Update the "Last Updated" date at the top of the page
Continuing to use bajl's services after any changes will be considered as your acceptance of the updated policy.
Privacy-Related Contact
For any questions about this privacy policy, requests regarding your data, or complaints, please contact us:
24/7 Live Chat — in Bengali
We generally respond to data requests within 30 business days.
Related Policies
Along with this privacy policy, we recommend reading bajl's other important policies — Terms & Conditions, Responsible Gaming and FAQ. Together, these policies form the complete contractual framework between you and bajl.